Turnaround Times
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The last few years have continued to bring many unique challenges. Many orders are currently taking longer than usual, so we highly recommend you place orders as soon as possible, and do not overpromise on deliveries if you are working with clients. You can see the current production and shipping status of your orders at any time at accounts.prodpi.com.
One-day shipping can be added to orders to help them arrive sooner, but remember that adding overnight shipping does not speed up the in-lab time your order takes to get produced, nor does it guarantee your order will ship the same day. One-day shipping only expedites the shipping method once the order is complete. If you need to expedite your order's in-lab turnaround time, please contact Customer Service to discuss potential options.
Estimated Turnaround Times for New Orders
| Photo Prints | 1-3 Days |
| Photo Prints with Finishing Services | 1-4 Days |
| Fine Art Prints | 2-4 Days |
| Albums | 3-3 Days |
| Books | 3-3 Days |
| Cards |
1-3 Days |
| Foil Pressed Cards | 1-3 Days |
| Acrylic Prints | 3-5 Days |
| Framed Prints | 5-7 Days |
| The supply chain for frame materials continues to be very challenging. It is common for us to have short-term outages on some styles. If you have a specific deadline for a frame, we recommend reaching out to customer service. | |
| Framed Canvas | 7-10 Days |
| Canvas Wraps | 4-6 Days |
| Maple Wood Blocks | 3-5 Days |
| Aluminum Metal Prints | 3-5 Days |
| Standouts and Photo Blocks | 3-5 Days |